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iOPEX provided a leading marketing and data technology company, 24x5 coverage with committed SLAs across multiple geographic locations by forming a talented technical support team.
The Client
The Client develops account-based platform for ambitious B2B companies and a marketing-technology-as-a-service offering that enables businesses the flexibility to build and enhance their marketing solutions.
The Challenge
To reduce backlogs, increase ad revenue, and avoid customer dissatisfaction, the client wanted to address their technical support challenges.
To know how iOPEX provided the technical assistance to the client to achieve the desired results, download the case study now.
