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Latest Blogs

Agentic AI in Customer Support: Is It Ready to Resolve 80% of Issues Autonomously?

Explore how Agentic AI is transforming customer support with autonomous issue resolution, human-AI collaboration, and future-ready customer experiences.

Agentic AI
Sep 12, 2025
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Digital Experience
Sep 10, 2025
If AI isn’t Driving Growth, CX, and Innovation, You’re Doing It Wrong

From automation to innovation, explore the AI applications redefining business operations and unlocking measurable enterprise value.

Digital Media
Sep 9, 2025
Agentic AI in Retail is Redefining How Brands Target and Monetize

Discover how Agentic AI in retail transforms brand targeting and monetization with data-driven personalization, efficiency, and revenue growth.

Salesforce
Sep 3, 2025
Salesforce CRM is Smart, Agentic AI Makes it Unstoppable for Enterprises

Explore how Agentic AI transforms Salesforce CRM into an unstoppable growth engine for enterprises, unlocking automation, intelligence, agility, and innovation.

Digital Experience
Sep 2, 2025
From Chaos to Command: The Agentic AI Playbook for Scaling Customer Support

Unlock scalable customer support with the Agentic AI Playbook. Learn how automation, orchestration, and intelligence boost efficiency and customer satisfaction.

Agentic AI
Sep 1, 2025
Building Autonomous Operations with AI Agent Orchestration in ServiceNow

Learn how AI Agent Orchestrator in ServiceNow empowers enterprises to build autonomous operations, streamline processes, and unlock smarter automation.

Salesforce
Aug 11, 2025
One Decision That Can Safeguard or Sink Your Salesforce ROI

Learn how to choose the right Salesforce partner to maximize ROI, ensure smooth implementation, and drive long-term business success.

Customer Experience
Aug 7, 2025
The CX Leader’s Playbook to Reviving Automated IVR with Agentic AI

Discover how Agentic AI revives automated IVR systems, enhancing CX with faster resolutions, smarter routing, and measurable ROI.

Digital Engineering
Jul 30, 2025
Why Your ITSM Automation isn’t Smart Enough & How Agentic AI Can Fix it

Discover how Agentic AI in ITSM overcomes automation limits, enabling smarter workflows, faster resolutions, and enhanced service experiences.

Digital Media
Jul 24, 2025
Omnichannel in Retail: Why Leaders Are Deploying AI Across Customer Touchpoints

Learn how AI transforms omnichannel in retail with smarter CX, personalized shopping, and strategies to boost efficiency and growth.

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