Artificial Intelligence and Machine Learning for Autonomous Operations

ML/AI for Autonomous Ops

Building ML/AI models by tapping on to the wealth of data you collect and process, enables you to stay competitive and serve your customers better

Deep thought

Disciplined data aggregation combined with Artificial Intelligence and Machine Learning training models replicates human cognitive for building an autonomous front & back office operation

Trending

Building Cognitive Automation In The Digital Fabric

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Ai Chatbot Does It Really Serve The Purpose

Does AI Chatbot really provide better customer service to your customers?

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Transform Data as Wealth

Establish business context and relevance for ease of understanding data by linking business outcomes to physical data using Machine Learning model and Natural Language Processing

Data Driven Automation

Learn from past values of data, monitor files, flag outlier values, and detect issues for handling before they occur using ML/AI models and its applications along the business process automation

Data Assisted Nimbleness

Harness advanced insights derived from contextual information, artificial intelligence, and automation to remove blind spots, quickly adapt to changes, effect rapid issue resolution and up-sell/cross-sell

Replicate Human Cognitive

Extract, transform and deliver contextualized and cleansed information to consumers based on ML/AI recommendations thereby decreasing human effort and increasing response time and quality

Enhanced Decisioning

Enable data based timely decisioning systems across various business functions, including detection, investigation, and remediation through analysis of complex data and dependencies by applying ML models

Enhanced Customer Experience

Quick relationship detection and reconstitution of information to answer queries and provide recommendations based on data from multiple sources and usage/query patterns

Our Approach

Enable Intelligence COE

We help to create the right AI/ML strategies by creating a roadmap of where to start and how to level-up, which enables your organization to plan better with your digital transformation journey

Apply Best Practices

We align your business strategy with AI strategy - choosing the right ML/AI tools and having strong governance & compliance policy creates a competitive advantage

Deploy Intelligence driven services

Our expertise in deploying AI-powered chatbots will improve customer experience, services and reduce human workload across various services and support functions

Empower Support Agents

We use AI/ML predictive analytics to analyse and constantly evaluate the engaging customers and empower support agents for better customer services, retention and satisfaction

Replicate Human Vision

We build and deploy virtual workers (BOTs) capable of classifying documents and reading data within the documents to effectively route across different enterprise systems to reduce process time and enable touchless transaction across order to cash, pay to procure business processes

Our Expertise

Data Management: iOPEX's data science team gathers data through telemetry/observability from various systems and converts unstructured data into structured data by using Deep learning (CV and NLP)

AI workforce: Our strong computing, data science, and statistical skills have successfully helped organizations to complete AI-based projects for front and back-office operations.

Domain expertise: Our strong knowledge across many front and back-office operational areas like customer support, order to cash, pay to procure have enabled countless hours of savings for different enterprises.