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AI-Powered Digital Health Solutions | iOPEX

AI Operations

Digital Health Services

Deliver exceptional patient experiences with Digital & AI solutions


Provide simplified patient experiences by combining humanized care with AI powered digital solutions.

Enhancing Experiences & Optimizing Cost to Serve

Operate | Optimize | Transform | Experiences | Scale

We empower healthcare providers and digital marketplaces with unified experiences, optimized operations, empathetic clients engagements, and drive digital transformation centered around operations and toward patient outcomes. Our objectives include future-proofing businesses through operational modernization, improving client relationships, elevating healthcare provider value, and delivering scale & optimization.

Try us

Run a pilot and scale Healthcare Operations

Modernize Healthcare Operations & Experiences

Providers | Partners | Staffs | Payers | Members

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    Healthcare Marketplace Solution

    Transform healthcare engagements with seamless connections for providers and professionals while optimizing operations.

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    Coding

    Enhance customer service with precise coding for healthcare providers and HMO-insured members.

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    Utilization Management Services

    Optimize service quality and cost-effectiveness, streamline in-patient admissions, and align health plan evaluations for optimal healthcare outcomes.

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    Bill Review

    Enhance coordination, address inquiries, and streamline bill review processes by implementing customer service programs within agreed policies.

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    Absent Management Services

    Establish a robust framework for efficient staff absence management, ensuring compliance, cost control, and promoting employee well-being.

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Customer Proof Points

Case Studies

iHealth : Transformative Staffing Solutions | Healthcare Staffing Company

CustomerOps
Customer Support
Document Validation
Scheduling
Billing

Learn how the implementation of iHealth solution rapidly identified right healthcare professionals, reduced TAT & optimized operations led to an enhanced patient experience & service efficiency.

Value based Care Document Review Services | Healthcare Online Marketplace

CustomerOps
Onboarding
Document Validation
Chatbot

Discover how our customer support team efficiently handled high volume document processing like licenses, medical test etc. elevating customer experience & interactions with healthcare professionals.

Redefining Debt Collection Journey | US Healthcare Workforce Solution

CustomerOps
Revenue Cycle
Billing
Collection

Read how implementing the collection process framework streamlined the client's debt recovery process, enabling them to handle 13K transactions in a quarter with 97% improvement in revenue cycle.

Modernizing Absenteeism Management Solutions| Philippines Healthcare Leader

CustomerOps
Onboarding
Shift Verification
NCNS
Wages Monitoring

Explore how our diverse team enhance operational efficiency by optimizing the end-to-end process of leave and absence management eliminating the need for additional labor to cover lost productivity.

Transform now

Redefine Healthcare Experiences

Business Outcomes

Generate continuous value

Improved Patient Outcomes

Enable seamless communication and coordination among healthcare teams, enhancing patient care continuity and overall care coordination.

Enhanced Revenue Cycle Management

Contribute to improving billing accuracy, quicker claims processing, and timely & accurate reimbursement.

Operational Efficiency

Streamlined processes, automation, and data-driven decision-making increase operational efficiency, reduce administrative burdens, and optimize resource allocation.

Compliance Management

Ensure compliance with healthcare regulations and industry standards, mitigating risks associated with non-compliance.

Increased Access to Healthcare

Expand access to healthcare services, breaking down geographical barriers and providing timely & remote access to medical information.

Security and Privacy

Prioritize the security and privacy of patient data, ensuring compliance with healthcare data protection regulations and building trust among stakeholders.

By the Numbers

For Scale & Growth

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97%

Improved Revenue Cycle

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95%

Meeting the staff commitment to the hospitals/facilities

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98%

Improved the Nurse's Experiences

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60%

Reduced Staffing due to Operational Efficiency


Get in touch

Unlock Excellence in Healthcare Operations

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