The Client :
The client is US based and completes Digital Healthcare Solutions combining innovative technology tools with an on-demand workforce marketplace.
The Challenge :
Because debt recovery is an important part of a company’s financial health and stability, this client reached out and partnered with iOPEX to launch a healthy collections campaign and redefine the collection journeys for their customer to develop more empathetic ways to collect debt and improve cash flow & revenue life cycle to address such as Lack of Process Workflow and Disjoint communication, Non-adherence to Collection timelines and follow ups and Ensuring Data Security and to me compliance standards.
To know more about how iOPEX addressed these challenges and helped the client to provide better customer support, download the case study now.
